Get assistance with using the e-discovery platform and managing your legal workflows.
This page is currently under development. We're building a comprehensive help center with documentation, tutorials, and support resources to help you get the most out of the platform.
Comprehensive guides and tutorials for all platform features and workflows.
Assistance from our support team during business hours.
Direct phone support for urgent issues and technical assistance.
Email Support
ed@scaleworks.ai
Phone Support
+1 (203) 837-6327
Monday - Friday, 9 AM - 6 PM EST
How do I reset my password?
Use the "Forgot Password" link on the login page.
How do I enable two-factor authentication?
Go to Settings → Security to set up MFA.
What file formats are supported?
PDF, DOC, DOCX, TXT, and most common document formats.